General
Thank you for your interest in Crystal Ridge. We look forward to helping answer your questions. Please use the references below or fill our out contact form and we'll be in touch shortly.
Crystal Ridge is located within Ballpark Commons in Franklin, WI. Our address is 7011 S Ballpark Dr, Franklin, WI 53132
Our Information
SnowGlobe Holiday Festival Notice
NOTICE: Dec. 1 - Dec. 30, 3:30PM - 8:30PM expect heavier traffic throughout the complex due to the SnowGlobe Christmas event, parking will be limited during peak times. See MAP to best navigate to Crystal Ridge parking areas. Expect a 5-15 minute wait during peak times. Crystal Ridge customers will not have to pay for parking (SnowGlobe is a paid parking event). However you must follow the designated route, and park in Crystal Ridge lots
Crystal Ridge customers will park in the Lodge lot, the Umbrella Bar lot, the Umbrella Bar Gravel lot or designated spots in the Milkmen lot (9AM-5PM only). All other parking on the complex is being used for the SnowGlobe event. Crystal Ridge customers coming to ski, snowboard or snow tube will NOT have to pay for parking. Crystal Ridge parking staff will be in orange high vis vests with blue wands.
If parked in the gravel overflow lot, please walk along the designated foot traffic route to get to The Lodge (look for the tear drop flags and rope lines).
When leaving, you will exit and head west (towards Luxe Golf), go behind the MOSH performance center and exit onto Rawson Ave. You will not be allowed to exit down the roundabout. When leaving in your vehicle have your hazards on so parking attendants know you are leaving and can properly direct you to the exit.
Contact Us
If you have any questions at all, please don't hesitate to reach out. We'd love to hear from you