Employment
NOT YOUR ORDINARY WORKPLACE
We have the opportunity to change people's lives through snow sports and we have fun doing it!
Crystal Ridge (formerly: The Rock Snowpark) is a skiing, snowboarding and snow tubing hill located within Ballpark Commons in Franklin, WI. Owned and operated separately from the rest of the complex, Crystal Ridge operates its ski season mid November through mid March. In the off season The Lodge is a wedding and event venue. Crystal Ridge is a great beginner hill for those looking to learn the sport of skiing or snowboarding. With a full service rental and snow school department we strive to introduce new participants to the sport each winter! Whether you are an experienced skier or interested in learning, or you just want to work in a fun, fast paced environment, Crystal Ridge is the place for you! Join our team today!
Why Work at Crystal Ridge?
- Work with your friends! Make it a FUN place to work!
- FREE skiing, snowboarding, tubing and rentals for you/your friends and family (using our employee points system)
- Great first-time job for high school students (must be 14+, work & positions are limited)
- Flexible schedule - Earn some extra money over the winter
- Unlimited hours are available in many different departments - Work inside or outside!
- Cross train and work in multiple different areas around the hill
- High school student bonus graduation benefit: 50c per all hours worked paid out upon graduation
How to join the RIDGE team
Submit your application for your desired role through the links below (some departments are FULL)
We are no longer accepting applications for 14 & 15yr olds. Limited 16yrs+ positions still available!
2026/2027 Winter Positions
FOOD & BEVERAGE TEAM MEMBER | AGE REQUIREMENTS DIFFER BY POSITION | Part-time seasonal
Our Food & Beverage team includes both the Cafe and the Bar (ages 21+), both focused on delivering exceptional customer service to guests looking to enjoy a meal or a drink after spending time on the hill.
Kitchen roles (ages 18+) focus on quick-order food preparation with a strong commitment to high quality and food safety standards. Meanwhile, the Lodge Bar offers full-service beverages—including mixed drinks, hot chocolate, tap beer, and bottled or canned options—where bartenders usually operate individually or in pairs.
- Perform job on your feet for the entire shift
- Ability to work in a fast-paced environment while maintaining a calm demeanor
- Greet and assist customers to ensure a positive experience while visiting with us
- Flexibility and willingness to perform various duties
SNOW SCHOOL INSTRUCTOR | Minimum age 16YRS | Part-time seasonal
Snow School Instructors teach private and group lessons to guests of all ages and ability levels. Previous teaching experience is preferred but not required; training is provided. Instructors are highly visible members of our team and play an important role in creating a safe, positive, and memorable experience for our guests.
- Have prior skiing and/or snowboarding experience and demonstrate an understanding of the fundamentals of the sport
- Provide safe, friendly, and patient instruction while communicating effectively with guests of all ages and ability levels
- Work outdoors for extended periods in varying winter weather conditions
- Attend required clinics and trainings and demonstrate a commitment to improving personal skills and teaching techniques throughout the season
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PSIA-AASI membership and/or certification is preferred but not required
RENTALS TEAM MEMBER | Minimum age 16YRS | Part-time seasonal
Rental Team Members are responsible for providing guests with properly fitted ski and snowboard rental equipment based on each guest’s size, ability level, and rental needs. Equipment will include skis, snowboards, boots, poles, and helmets.
- Obtain a HEAD/Tyrolia Rental Staff Certification
- Be able to work in a fast paced environment, collaborating with other team members to ensure efficiency
- Display excellent customer service assisting guests and explaining how the gear works
- Independently use a ladder to safely reach items stored at heights
- Maintain a clean, organized, and safe rental area and assist with general lodge cleaning
- Take lead in snow removal around The Lodge patio and walkways
snow tubing attendant | Minimum age 16YRS | Part-time seasonal
Snow Tubing Attendants are in constant contact with our guests and must possess friendly and helpful personalities. Attendants will perform all opening, operating and closing procedures at the Tubing Park. They will assist customers at the top and the bottom of the hill with getting into and out of snow tubes. It is the tubing attendants' responsibility to ensure customers have a safe and memorable experience!
- Must be able to lift a minimum of 40 pounds on a frequent basis
- Must be able to pull loaded snow tubes across the snow
- Deliver outstanding customer service by assisting guests and clearly explaining all snow tubing rules
- Ability to work outdoors in all weather conditions
- Snow shoveling is required
TICKETING STAFF MEMBER | Minimum age 16YRS | Part-time seasonal
Crystal Ridge Ticketing staff members assist guests by resolving issues and recommending the right tickets for a successful visit.
- Perform job on your feet for the entire shift
- Ability to work in a fast-paced environment while maintaining a calm demeanor
- Greet and assist customers to ensure a positive experience while visiting with us
- Flexibility and willingness to perform various duties
lift operator / guest services | Minimum age 18YRS | Part-time seasonal
Lift Operators and Guest Services team members at Crystal Ridge serve as a primary contact for our guests, delivering friendly and helpful service while assisting them. Your core responsibility is to ensure that every guest enjoys a safe and pleasant experience on the lifts.
Key Responsibilities & Duties:
- Guest Service:
- Greeting visitors warmly and assisting guests flow
- Physically verify RFID tickets out on the slopes, ensuring all scans are valid
- Lift Operations:
- Physically holding chairs while guests load and unload chairlifts.
- Must be able to lift a minimum of 50 pounds
- Clear snow and execute routine basic lift maintenance as needed.
Requirements & Qualifications for Lift Operators & Guest Services:
- Strong interpersonal and communication skills paired with an outgoing personality.
- Ability to work outdoors in all weather conditions, potentially for an entire shift.
- Physical agility to navigate both soft and hard-packed snow terrain and walk down slopes safely.
Terrain park staff | Minimum age 18YRS | Part-time seasonal
Terrain Park Staff create and maintain terrain park features including take offs, jumps and other features, and maintain all signage, markings, and safety features of the terrain parks.
- Greet and provide outstanding guest services at all times
- Inspect, shape and test terrain park features
- Maintain terrain park features by raking and shoveling features
- Assist lift operations, snowmaking and other outside departments. Being a team player is required of this position, you will be cross trained in lift ops.
- Follow a build plan to efficiently reset or build new features in our parks
Snowmaking & Operations | Minimum age 18YRS | Part-time seasonal
The Operations Department is responsible for ensuring all hill equipment and lifts are functioning properly. This department also consists of our snowmaking team. Snowmaking shifts range from 8-12 hours and takes place when weather allows. Several overnight shifts (9PM-9AM) will be required. You must be able to work in adverse weather conditions and have a flexible schedule. Snowmakers are responsible for the set up and operational duties of our snowmaking system. Prior experience is not required; however, a basic understanding of maintenance/power tools is preferred. Ski or snowboarding experience is not necessary but prior knowledge of either is beneficial. Snowmakers will also be trained in lift operations and can work lift shifts when snowmaking shifts are not needed.
- Pay starts at $18/hr (depends on experience)
- Work outside with a small team and by yourself
- Be able to navigate around the hill in slippery, winter, conditions
- Requires heavy lifting, minimum of 50 pounds, often above shoulder level
- During shifts, you may perform basic maintenance tasks around the hill/lodge
kitchen lead | Minimum age 18YRS | Part-time seasonal
Our cafe staff is responsible for meeting customers’ needs in terms of food and beverage, as well as ensuring clean and sanitary conditions of The Lodge area. Duties as a Kitchen Lead/Supervisor include but are not limited to training on food prep, operating a fryer and/or oven, operating a cash register, cleaning, restocking items and putting away and organizing orders. A key role will be leading a team through opening and/or closing procedures as well as ensuring the kitchen is set up for success. Organization and cleanliness are a must!
- Pay starts at $17/hr (depends on experience)
- Previous F&B experience required
- Ability to work in a fast-paced environment while maintaining a calm demeanor
- Flexibility and willingness to perform various duties
- Lead pre opening tasks such as cleaning, organizing orders and prep work
- Display excellent communication and organizational skills
- Assist F&B manager with day-to-day duties and various tasks
bartender | Minimum age 21YRS | Part-time seasonal
If you are looking to put your customer service and bartending skills to use, our bartender position is a fantastic opportunity! Our bar operates seven nights a week throughout the ski season, serving as a lively and exciting spot for guests to unwind and grab a drink after spending a day on the slopes. Our team takes pride in creating a warm, welcoming hometown vibe, building connections with both our loyal season passholders and day visitors coming to ski or tube. If you would like to be part of our team, apply today!