Employment
NOT YOUR ORDINARY WORKPLACE
We have the opportunity to change people's lives through snow sports and we have fun doing it!
Crystal Ridge (formerly Rock Snowpark) is a skiing, snowboarding and snow tubing hill located within Ballpark Commons in Franklin, WI. Owned and operated separately from the rest of the complex, Crystal Ridge operates its ski season mid November through mid March. In the off season The Lodge is a wedding and event venue. Crystal Ridge is a great beginner hill for those looking to learn the sport of skiing or snowboarding. With a full service rental and snow school department we strive to introduce new participants to the sport each winter! Whether you are an experienced skier or interested in learning, or you just want to work in a fun, fast paced environment, Crystal Ridge is the place for you! Join our team today!
Why Work at Crystal Ridge?
- Work with your friends! Make it a FUN place to work!
- FREE skiing, snowboarding, tubing and rentals for you/your friends and family!
- Great first-time job for high school students (must be 14+, work & positions are limited)
- Flexible schedule - Earn some extra money over the winter
- Unlimited hours are available in many different departments - Work inside or outside!
- Cross train and work in multiple different areas around the hill
- High school student bonus graduation benefit: 50c per all hours worked paid out upon graduation
- 14 & 15yrs - starting $8/hr
- 16yrs+ - starting $12/hr
- Lift Ops, Terrain Park, Guest Services (must be 18yrs+), starting - $14/hr
- These are starting rates. All rates may differ based on experience
NOW HIRING - Wedding & Event Team Members
Part-Time hours May - October
Bartenders (21yrs+)
- Starting bartender pay is $14/hr plus tips (guaranteed $20/hr)
- Previous bartending experience is required
- Previous cocktail knowledge/mixing is preferred
- Ability to work in a fast paced event type setting
- Shifts are typically 8hrs long Friday, Saturday & Sundays
Bar Backs (18yrs+)
- Starting bar back pay is $14/hr
- Ability to work in a fast paced event type setting
- Assist bartenders and the event manager in keeping the bar stocked and venue clean
- Shifts are typically 6-8hrs Friday, Saturday & Sundays
Event Staff (16yrs+)
- Starting event staff pay is $14/hr
- Duties include setting up floor plans, cleaning, trash removal, ceremony set/take down, security and parking
- Ability to work with others and direct/greet guests in a professional manner
- Shifts are typically 4-8hrs long Friday, Saturday & Sundays AM or PM
Event Supervisor (21yrs+)
- Event Supervisor pay starts at $18 and is based on experience
- Duties include managing event and bar staff, working with clients on the day of the event to meet their needs, coordinating with vendors to ensure timelines run smoothly, and supervising set ups, clean ups and room flips
- While you would not be responsible for bartending events, some knowledge of bartending is helpful
- Shifts are typically 4-8hrs long Friday, Saturday & Sundays AM or PM
Snow School Manager - Seasonal Full-Time
+21yrs| Relevant experience PREFERRED
- Pay is hourly and depends on experience (starting at $18/hr). Nights, weeknights and weekend hours
- Provide leadership and coordination for all skiing and snowboarding lessons taking place a Crystal Ridge
- Demonstrate excellent customer service skills
- Lead a team of 50-70 part-time employees (hire, train, schedule)
- Oversee all online lesson sales and manage backend of POS functions
- Work closely with the rentals and groups managers. Report directly to the General Manager
Requirements:
- Experience skiing/snowboarding is recommended, but not required
- Weekend and evening availability
- Relative management/supervisor experience
- Strong organization and technology skills
- Ability to work in a fast paced and busy environment while offering exceptional customer service
Position Overview: This position is customer service oriented and involves the organization, training and oversight of all skiing and snowboarding lessons. The ideal candidate is able to collaborate with instructors, and has prior experience managing all age groups. We are willing to mentor the right individual as this role is mainly an administrative position with on-hill knowledge being trained if desired.
This is a full time, seasonal position. Full time work typically begins in October and ends mid to late March. The manager is expected to be on site before, during and sometimes after operating hours. Nights, weekends, and holidays (when open) are required. Possible full time year round work available with our growing summer event business. Crystal Ridge Snow School has had tremendous growth over the past years and we are looking for an individual who is ready to take on this part of our business and make it thrive. Teaching people the life long sport of skiing and snowboarding is a core value to our business and it can all start by having a positive lesson experience.
Snow Tubing Manager - Seasonal Full-Time
+21yrs | relevant experience required
- Pay is hourly and depends on experience (starting at $20/hr). Nights, weeknights and weekend hours
- Provide leadership and support for a department of team of 30-40
- Responsible for nearly all aspects of our snow tubing park (training/scheduling, day to day operations, efficiency)
- Demonstrate excellent customer service skills
- Ability to demonstrate age appropriate communication skills with guest and staff
Requirements:
- Weekend and evening availability
- Must be able to work outdoors in extreme winter weather conditions (navigating different types of snow surfaces and completing physically demanding tasks).
- Relative management/supervisor experience
- Can handle a fast paced environment and make adjustments on the fly
- Must be able to speak in front of groups/staff/customers
Position Overview: Our snow tubing park is the busiest area on the hill. We are looking for an upbeat and positive individual to lead a team and provide outstanding customer service to our snow tubing guests. The snow tubing manager ensures that our snow tubing park is staffed accordingly and operating in an efficient and safe manner for our customers. This position requires to be very hands on and vocal with guests and employees. Majority of snow tubing guests are families and young kids. The manager will work closely with our outside operations department and report to the general manager.
The tubing manager will oversee all scheduling and training of our tubing department. This position requires a risk management type thinker and holds safety of guests and employees to the utmost importance. The ideal candidate will enjoy working outside, interacting with others and have outstanding customer service skills. This position also allows for creativity in problem solving and working with your hands. The right individual could also take on the coordination and scheduling of tubing group visits.
This is a full time, seasonal position (40-60hrs/week). Work typically begins late October and ends mid March. The manager is expected to be on site before, during and sometimes after operating hours. Nights and weekends are required. Possible full-time year-round work available with our growing summer event business. Tubing is a fantastic, family oriented winter activity at Crystal Ridge and we are looking for the next individual to support and continue to grow this side of our business.